Privacy Policy
Effective Date: March 1, 2026 · Last Updated: September 2026
ClearedMed, Inc. (“ClearedMed,” “we,” “us,” or “our”) operates the ClearedMed website and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
We are committed to protecting your privacy. We do not sell your data, and we take extra care to minimize the information we collect.
Information We Collect
Account Information
When you create an account, we collect the information you provide through our authentication provider, including your name and email address. This is used solely to manage your account and provide our services.
Newsletter
If you subscribe to our newsletter, we store your email address, when and where on the site you subscribed, and whether you're currently subscribed. If you're signed in, we link the subscription to your account. We use this only to send the newsletter. Every email includes an unsubscribe link, and deleting your account also deletes your newsletter subscription.
Usage Data
We use Microsoft Clarity to understand how visitors use ClearedMed. Clarity records how you interact with pages, such as clicks, scrolling, and mouse movement, and uses that to produce heatmaps and session recordings. It uses cookies to do this. We use this information only to find and fix problems and improve our tools, never for advertising. The Medication Checker search and the MedXPress prep form are masked, so their contents are not captured in recordings.
How We Use Information
- To provide and maintain our services, including account management
- To communicate with you about your account or service updates
- To improve our tools and content based on how visitors use the site
- To ensure the security and integrity of our platform
Information We Don't Collect
We want to be explicit about what we do not do:
- No medication search tracking. When you use the Medication Checker tool, we do not log, store, or track which medications you search for. Your searches are not tied to your account or any identifier.
- No data selling. We never sell, rent, or trade your personal information to third parties for marketing or any other purpose.
- No FAA connection. ClearedMed is not affiliated with, endorsed by, or connected to the Federal Aviation Administration. No information you provide to ClearedMed is shared with the FAA or any government agency.
- No health records. We do not collect, store, or process any medical records, health information, or diagnostic data.
Data Security
We implement industry-standard security measures to protect your information. All data is transmitted over encrypted connections (HTTPS/TLS). Access to user data is restricted to essential personnel only. While no method of transmission or storage is 100% secure, we strive to protect your personal information to the best of our ability.
Third-Party Services
We use a limited number of trusted third-party services to operate ClearedMed:
- Clerk — Provides user authentication and account management. Clerk processes your login credentials and basic profile information. See Clerk's Privacy Policy.
- Neon — Provides our database infrastructure. Application data is stored on Neon's secure, encrypted PostgreSQL platform. See Neon's Privacy Policy.
- Resend — Sends our emails, including newsletter and account emails. Resend processes the email addresses we send to. See Resend's Privacy Policy.
- Microsoft Clarity — Provides usage analytics, heatmaps, and session recordings that help us improve the site. Clarity uses cookies and collects information about how you interact with our pages. See Microsoft's Privacy Statement.
We do not share your data with advertising networks or data brokers, and we do not use analytics for advertising.
Cookies
We use essential cookies required for authentication and basic site functionality, and Microsoft Clarity uses cookies to measure how visitors use the site. We do not use advertising cookies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Export your data in a portable format
To exercise any of these rights, please contact us using the information below.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@clearedmed.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of any material changes via email or a prominent notice on our website. Your continued use of ClearedMed after changes are posted constitutes your acceptance of the revised policy.